Wilmington resident demands accountability from Council Member Owens over warranty company concerns

During the Wilmington Committee of the Whole meeting on May 29, 2025, community concerns took center stage as residents voiced their frustrations regarding local representation and issues with a warranty company misusing city resources.

One resident expressed disappointment over the lack of communication from their council member, Kobe Owens. They highlighted ongoing issues with a company named AWR, which has been using the city’s letterhead to mislead residents about warranty services for underground pipes. The resident reported that despite paying for these services, they were not receiving the promised coverage, raising concerns about potential fraud.

The council member acknowledged the resident's concerns and indicated that he had received previous messages but was focused on the meeting at hand. He assured the resident that he would respond to their inquiries soon. The president of the council emphasized the importance of addressing these issues, even if they were not on the official agenda, and encouraged the resident to leave their contact information for follow-up.

This exchange underscores a growing need for accountability and communication between elected officials and their constituents. As residents seek clarity and support regarding local services, the council's responsiveness will be crucial in rebuilding trust and ensuring community needs are met. The meeting highlighted the importance of civic engagement and the role of local government in addressing the concerns of Wilmington residents.