Department struggles with caseworker retention amid high foster care caseloads

Cayuga County's recent Ways and Means Committee meeting highlighted pressing issues in the local Department of Social Services (DSS) and the Health Department, with significant implications for community welfare.

A primary concern raised was the staffing crisis within the DSS, where high caseloads are straining resources. Officials reported that caseworkers are managing caseloads 30-40% above optimal levels, making it difficult to provide adequate attention to children in foster care. The discussion emphasized that the turnover of caseworkers has been detrimental, with eight experienced staff members leaving for better-paying positions in other county departments over the past two years. This loss of seasoned workers not only affects service delivery but also hampers the training of new employees, leading to longer stays for children in care and increased costs for the county.

The committee acknowledged that while recruitment is possible, retention remains a challenge due to the demanding nature of the work and compensation issues. Officials noted that caseworkers often leave for private sector jobs that offer higher salaries, which complicates the county's ability to maintain a stable workforce.

In addition to staffing concerns, the Health Department reported on its financial status, revealing that revenues from clinic fees and state aid are coming in slower than anticipated. The department is facing higher-than-budgeted expenses in areas such as postage and rabies-related costs, which could impact future budgeting and service delivery.

The meeting underscored the interconnectedness of staffing, funding, and service quality in both the DSS and Health Department. As the county navigates these challenges, officials are committed to exploring solutions that will enhance service delivery and better support the community's needs. The discussions will continue as the county seeks to address these critical issues in the coming months.