The Camden County Board of Commissioners held a meeting on December 12, 2024, focusing on critical issues affecting social service workers in the county. The discussions highlighted significant concerns regarding understaffing, pay disparities, and the overall working conditions within the agency.

The meeting began with a presentation addressing the alarming 4% decrease in total employment at the agency from 2019 to early 2023. A report from the New Jersey policy perspective underscored a statewide crisis of understaffing at county welfare agencies, indicating that Camden County is not alone in facing these challenges. The presentation noted a 30% increase in cases for the Supplemental Nutrition Assistance Program (SNAP) during the same period, exacerbating the workload for existing staff.

As the meeting progressed, it was revealed that Camden County's staffing levels are significantly lower compared to other counties, leading to longer processing times for applications. The reliance on overtime was criticized, with suggestions that funds spent on overtime could instead support hiring additional full-time staff. The meeting also addressed the high vacancy rates, particularly in lower-paid positions, which have made it difficult to maintain adequate staffing levels.

A key point of contention was the two-tiered pay structure established in 2011, which has resulted in significant pay disparities among employees performing the same roles. Workers expressed frustration over the inequity, with some earning as much as $30,000 less than their colleagues due to their hire dates. This disparity has contributed to low morale and high turnover rates, with over half of the surveyed employees considering leaving their positions.

The meeting featured testimonies from several social workers who shared personal experiences of burnout and financial strain. Many emphasized their commitment to serving the community but expressed that current conditions make it increasingly difficult to continue in their roles. Concerns about health insurance costs and the overall lack of support from management were also raised, highlighting a need for urgent reforms.

In conclusion, the meeting underscored the pressing need for the Camden County Board of Social Services to address staffing shortages, pay inequities, and employee well-being. The discussions revealed a workforce dedicated to public service but struggling under challenging conditions, calling for immediate action to improve the situation for both employees and the residents they serve.