City council discusses $5M ambulance service contract and response times

Newark City Council members voiced significant concerns regarding the city's emergency medical services (EMS) during a recent meeting, emphasizing the need for improved response times and service quality. The discussions centered around a proposed $5 million contract for ambulance services, with several council members expressing dissatisfaction with the current provider's performance.

Council President Ramos highlighted the importance of separating dispatch services from ambulance provision to foster competition and enhance service delivery. He noted that complaints about slow response times, particularly from senior residents, have persisted for years. The council is considering involving additional hospitals, such as St. Michael's, to diversify the ambulance service options available to residents.

Councilman Quintana echoed these sentiments, stressing the urgency of the situation. He pointed out that timely medical response is critical, especially in emergencies, and urged the council to ensure that the service provider meets the city's needs effectively. Quintana changed his vote on the contract, indicating that the council must hold the provider accountable and not allow complacency in service quality.

The council's discussions reflect a growing recognition of the need for a more responsive and reliable EMS system in Newark. As the council moves forward, the focus will be on ensuring that the selected provider can deliver the necessary improvements to safeguard the health and safety of the community.