County approves Smart Communications for inmate phone and video visitation services

The Bay County Committee of the Whole Meeting on June 3, 2025, focused on the approval of a bid for jail inmate phone and video visitation services. The committee voted to award the contract to Smart Communications, which was met with support from members present.

During the discussion, a committee member raised a question regarding the new offer from Smart Communications, specifically about the inclusion of free time for inmates. It was clarified that the new vendor would provide a better commission structure compared to the previous provider, Securus. Under the new agreement, the county will receive an annual payment of $75,000, distributed monthly, which is a significant improvement over the previous 30% commission rate.

The meeting also touched on recent changes by the Federal Communications Commission (FCC) that affect the rates charged for phone and video calls from jails. The maximum charge for calls has been reduced to 9 cents per minute, which is expected to benefit both inmates and the county financially.

Following the main discussion, the committee moved on to approve general payables without any objections. There were no referrals, unfinished business, or new business items presented during the meeting. Corporate counsel confirmed that there was no need for a closed session, and no miscellaneous announcements were made.

Overall, the meeting highlighted a positive shift in the county's approach to inmate communication services, promising better financial returns and improved conditions for inmates.