Lumen outlines NextGen 911 interconnection strategy for Colorado's emergency services

May 31, 2025 | Public Utilities Commission, Governor's Boards and Commissions, Organizations, Executive, Colorado


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Lumen outlines NextGen 911 interconnection strategy for Colorado's emergency services
During the recent ESInet User Group Meeting held on May 31, 2025, in Colorado, significant discussions centered around the transition of the Local Number Portability (LNP) function to a more streamlined process for emergency services. This change aims to enhance the efficiency of Next Generation 911 (NG911) services across the state.

A key point of discussion was the establishment of two points of interconnection (POIs) within Colorado, which will facilitate the delivery of 911 traffic to Public Safety Answering Points (PSAPs). This move is designed to simplify the connection process for various service providers, allowing them to connect to the ESInet without needing to establish individual connections with each PSAP. Instead, they will connect to one of the two designated POIs, significantly reducing the complexity of the network.

Participants emphasized the importance of collaboration with state officials to finalize these interconnection points. The representatives from Lumen, a major telecommunications provider, expressed readiness to assist in the transition and ensure compliance with federal requirements. They highlighted that the state needs to authorize these connections to move forward effectively.

The meeting also addressed the need for clear communication and coordination among stakeholders, including the Public Utilities Commission (PUC) and local authorities. The representatives underscored that valid requests for interconnection must come from designated state contacts to streamline the process.

As Colorado moves towards implementing these changes, the focus remains on improving emergency response capabilities and ensuring that residents receive timely assistance during critical situations. The discussions at this meeting reflect a proactive approach to enhancing public safety infrastructure in the state, aligning with broader goals of modernizing emergency services.

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