Citizens Energy Group is making strides to enhance customer engagement and community support, as highlighted in their recent board meeting on May 29, 2025. The organization has successfully expanded its customer information resources, now available in nine languages, including English. This initiative aims to improve accessibility and ensure that a diverse customer base can easily understand their services.

In addition to language accessibility, Citizens Energy Group is actively promoting energy conservation. The company has launched campaigns to educate customers on how to save money through energy efficiency, responding to growing public interest in cost-saving measures.

The board also celebrated the success of the seventeenth annual "Sharing the Dream" project at Municipal Gardens, a historic venue in Indianapolis. This event underscores Citizens Energy Group's commitment to community investment and engagement. Financial initiatives, such as the Yvonne Perkins Legacy Fund and the ICON loan program, were also discussed, showcasing the organization's efforts to support local institutions.

Moreover, the meeting included updates on employee participation in community events, such as the mini marathon and a competitive pickleball tournament, reflecting the company's active role in local activities.

Looking ahead, Citizens Energy Group is poised to continue its community-focused initiatives and enhance customer service, ensuring that residents of Indianapolis benefit from both improved accessibility and support.