The Assembly Insurance Committee meeting held on May 28, 2025, focused on the challenges and strategies of catastrophe insurance in California. Key discussions highlighted the limited staffing capabilities of catastrophe insurers, which affects their ability to engage directly with affected communities.

Representatives from major insurance companies emphasized their commitment to customer support despite staffing constraints. They noted that while they cannot deploy many field agents, they prioritized participation in essential events, such as workshops organized by the Department of Insurance. These workshops allowed insurers to connect with customers directly, providing vital information and support.

To enhance communication with brokers, insurers conducted daily webinars aimed at clarifying claims processes and coverage details. This initiative was designed to equip brokers with the necessary tools to assist their clients effectively.

Additionally, the insurers actively participated in FEMA disaster recovery centers located in areas impacted by recent fires, such as Palisades and Eaton. This involvement was crucial for addressing the immediate needs of consumers affected by the disasters.

The discussions underscored the importance of proactive engagement and support in the insurance sector, particularly in times of crisis. The committee's focus on these strategies reflects a broader commitment to improving disaster response and customer service in California's insurance landscape.