Del Norte County EMS outlines improvements and celebrates 40 years of service

During the recent Board of Supervisors meeting in Del Norte County, the local Emergency Medical Services (EMS) provided a comprehensive update on their operations and future plans. This meeting coincided with National EMS Week, marking a significant moment as the owner of Donor Ambulance celebrated 40 years of service in the community.

The EMS system assessment is currently underway, with expectations that it will identify several areas for improvement across the county. The EMS team is prepared to implement necessary changes based on the consultant's findings. Currently, the county operates three ambulances in Crescent City and one in Fort ****, with plans to relocate one unit to open a new station in the Klamath area, thanks to partnerships with Klamath Fire and the Yurok Bridal Housing Authority.

In 2024, the EMS responded to over 5,100 calls and logged more than 177,000 miles, showcasing their commitment to community service. The organization is also nurturing future EMS professionals through an active explorer post and ongoing EMT and paramedic training for current staff.

Collaboration with MetroWest Ambulance has proven beneficial, leading to accelerated upgrades in service, including the addition of a fifth ambulance this year. Their integrated dispatch center enhances emergency response capabilities, allowing for more efficient handling of 911 calls.

The EMS team is also focused on continuous quality improvement, exceeding national averages in patient satisfaction metrics. They are working closely with local stakeholders, including behavioral health services, to address community needs, particularly with the upcoming launch of the mobile crisis team and the Sutter Coast EMPATH unit, which aims to alleviate pressure on ambulance services.

Overall, the meeting highlighted the EMS's dedication to improving healthcare delivery in Del Norte County, emphasizing the importance of community trust and support in their ongoing efforts. As they look to expand services, the EMS remains committed to adapting to the evolving needs of the community they serve.