Santa Clara County prioritizes staff safety and support in corrective action updates

May 24, 2025 | Santa Clara County, California


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Santa Clara County prioritizes staff safety and support in corrective action updates
In a recent meeting of the County of Santa Clara Children, Seniors, and Families Committee, significant strides were reported in enhancing safety and support for staff working in challenging environments. The committee highlighted new initiatives aimed at improving morale and ensuring the safety of employees, particularly those working late hours at the Julian campus.

To address safety concerns, the county has partnered with protective services to provide escorts for staff leaving work at night and on weekends. Additionally, improvements in campus security have been made, including the installation of new lighting and cameras, particularly in areas that have experienced vandalism. These measures aim to create a safer working environment and demonstrate the county's commitment to staff welfare.

The meeting also showcased a collaborative project between interns and the library, which transformed a previously bare lobby into a welcoming space for families waiting for social worker visits. This initiative reflects the county's focus on community engagement and the importance of creating supportive environments for families.

In an effort to foster open communication, the county is launching monthly "Coffee with Executives" sessions, allowing staff to provide feedback on various initiatives, including the legal consultation model. This initiative, along with the introduction of suggestion boxes for anonymous feedback, aims to ensure that staff voices are heard and valued.

The committee also reviewed data from the Child Abuse and Neglect (CAN) Center, comparing Santa Clara County's response rates to state averages. The county reported a higher percentage of in-person investigations, indicating a proactive approach to child welfare. The data revealed that Santa Clara County tends to respond more frequently to immediate cases compared to similar counties, highlighting the county's commitment to addressing child welfare concerns effectively.

As the meeting concluded, the committee emphasized the importance of ongoing collaboration and community-focused initiatives to enhance the well-being of children and families in Santa Clara County. These efforts reflect a broader commitment to improving public services and ensuring that the needs of the community are met.

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