Michigan officials address cybersecurity issues and system failures at Tyler Technologies

May 20, 2025 | 2025 House Legislature MI, Michigan


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Michigan officials address cybersecurity issues and system failures at Tyler Technologies
The Michigan Legislature's Oversight Committee meeting on May 20, 2025, focused on significant concerns regarding the state's IT systems, particularly the issues surrounding the MI login platform and a recent data breach. Legislators expressed frustration over ongoing technical problems, including crashes, data synchronization failures, and accessibility issues that have persisted for months.

One of the primary discussions centered on the March 2024 data breach, which officials clarified did not affect Michigan's systems but involved a legacy environment impacting clients outside the state. Despite this, concerns were raised about the transparency and accountability of the IT management, particularly regarding Tyler Technologies, the company responsible for the platform.

Legislators questioned the lack of leadership and project management in addressing these issues, emphasizing the need for a clear accountability structure. The Secretary of State's office acknowledged the problems and stated that they are actively working to resolve them, with daily meetings to monitor progress. However, doubts remained about the effectiveness of these measures and the overall security of the system.

The meeting highlighted the importance of transparency in government operations, as constituents have expressed concerns about data privacy and the functionality of the MI login system. The Secretary of State assured that while the login is required for filers to ensure security, public searches do not track user data.

As the committee continues to investigate these issues, the focus remains on ensuring that the state's IT systems meet public standards and that accountability measures are firmly established to prevent future incidents. The situation underscores the critical need for effective oversight in government technology implementations.

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