Austin's Capital Metro is facing increasing scrutiny over safety concerns following a recent incident involving a stabbing on one of its buses. During a government meeting on May 23, 2025, agency leaders reaffirmed their commitment to passenger safety, emphasizing that it remains their top priority. However, community members and bus operators voiced serious concerns about the effectiveness of current safety measures and the agency's transparency regarding past incidents.

The meeting began with a moment of silence for the victim of the recent stabbing, which was described as an isolated but horrific event. Capital Metro's leadership, including Executive Vice President and Chief Safety Officer Gardner Tabon, provided a safety briefing but faced immediate pushback from the public regarding the agency's handling of safety issues.

Public comments highlighted a pattern of violence against operators and passengers, with several speakers recounting personal experiences of threats and assaults while on duty. One operator described feeling unsafe due to a lack of adequate security measures, stating, "We are sitting ducks behind a useless plexiglass that can and has been breached." Another operator expressed frustration over the agency's failure to provide timely assistance during emergencies, noting that calls for help often go unanswered.

Community advocate Kamazanovic Joseph criticized Capital Metro for not being honest about safety issues, referencing a previous stabbing incident and calling for the closure of mid-block stops that she believes compromise safety. She urged the agency to prioritize the safety of all passengers, particularly those in underserved communities.

Other speakers echoed these sentiments, demanding immediate action to improve safety protocols and enhance support for operators. Concerns were raised about the lack of visible security personnel at transit stops and the need for better communication and response from dispatch during emergencies.

As the meeting progressed, it became clear that the agency's commitment to safety is being challenged by the realities faced by operators and passengers alike. The call for change is urgent, with many expressing that the time for action is now. The discussions at this meeting underscore a critical moment for Capital Metro as it navigates the complexities of ensuring safety in public transportation while addressing community concerns.