The CapMetro board meeting on May 23, 2025, focused on several key updates and strategic initiatives aimed at enhancing public transportation in Austin. The meeting highlighted the progress of various advisory committees, including the Access Advisory Committee and the Public Safety Advisory Committee, which have been actively engaged in discussions about customer satisfaction and safety measures.

A significant portion of the meeting was dedicated to the presentation of a new five-year strategic plan for CapMetro. This plan, presented by Deputy CEO Carrie Butcher, aims to improve service reliability and security while addressing the growing mobility needs of the region. The strategic plan outlines critical results that include increasing ridership, maintaining fiscal responsibility, and ensuring reliable service. The board emphasized the importance of integrating this plan into the agency's budget and operations to ensure effective implementation.

Additionally, the meeting addressed the recent resignation of Gretchen Flato from the Project Connect Community Advisory Committee, with ongoing efforts to fill her position according to established bylaws. The board also discussed the approval of an interlocal agreement with the City of Austin for a $10 million carbon reduction grant, reflecting CapMetro's commitment to sustainability.

The board unanimously adopted the strategic plan, marking a pivotal step in shaping the future of public transportation in Austin. The plan is expected to guide CapMetro's initiatives over the next five years, focusing on collaboration with community partners to enhance transit services and address safety concerns. The board expressed optimism about the plan's potential to foster regional coordination and improve the overall transit experience for customers.