During the Senate Committee on Business and Commerce meeting on May 20, 2025, the Texas Department of Information Resources (DIR) received high praise for its exceptional service and dedication. A committee member expressed strong support for DIR, highlighting the impressive work of Mandy and her team.

The member noted, "DIR is an incredible organization. Mandy and her team do an amazing job. I could not be more proud of her and their team and all that they do every day." This sentiment underscores the vital role DIR plays in supporting various state agencies.

Originally established as a procurement organization, DIR has evolved into a key customer service entity, providing essential services across the board. The committee member emphasized that DIR is now a "customer service, customer facing entity," reflecting its commitment to meeting the needs of its clients effectively.

This recognition of DIR's contributions signals a growing appreciation for the organization's impact on state operations and its ongoing efforts to enhance service delivery. As DIR continues to adapt and expand its services, the support from the Senate Committee highlights the importance of its role in Texas government.