Richland County Behavioral Health Unit reports rising crisis contacts and staffing needs

May 11, 2025 | Richland County, Wisconsin


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Richland County Behavioral Health Unit reports rising crisis contacts and staffing needs
The Richland County Community and Health Services meeting on May 8, 2025, highlighted critical discussions surrounding the need for increased resources in public health and adult protective services, as well as updates on various behavioral health programs.

During the meeting, Stephanie, a representative from the department, outlined her top three resource needs. She emphasized the necessity for enhanced support in public health, which currently operates with a small team of just three staff members. She noted that while they meet mandated services, additional resources could expand their capabilities to provide more comprehensive care. The second area identified was adult protective services, which has seen a significant increase in demand, nearly tripling in recent years. Lastly, she proposed the establishment of a community support program to assist individuals with mental health and substance use issues, which is currently lacking in the county.

Brandy Christiansen, the behavioral health unit manager, provided an overview of the unit's services, which include crisis stabilization, outpatient therapy, and treatment courts for nonviolent offenders with substance abuse issues. In 2024, the treatment court served 15 individuals, with a notable graduation rate from the sobriety court. The unit has also seen a rise in crisis contacts, with 1,467 total interactions reported, indicating a growing need for mental health support in the community.

The meeting also addressed the Aging and Disability Resource Center (ADRC), which serves Richland County and neighboring areas. The ADRC reported handling nearly 15,000 incoming calls for services, assisting individuals with long-term care programs, and providing advocacy for those navigating complex eligibility processes. The center's disability benefit specialists have successfully secured over $658,000 in benefits for residents, demonstrating a significant economic impact on the community.

Overall, the meeting underscored the pressing need for additional resources in public health and adult protective services, as well as the ongoing efforts to enhance behavioral health support and community services in Richland County. The discussions highlighted the importance of collaboration among various stakeholders to address the increasing demands for mental health and social services.

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