The Marin County government meeting on May 7, 2025, focused on the presentation of the 2024 Consumer Protection Report by the weights and measures team. Director Joe Divini and inspector Kayla Friedrichson highlighted the department's efforts to ensure fair marketplace practices for consumers and businesses alike.
The report detailed the department's inspections, which included 1,117 gas pumps, 345 scales, 408 electric sub-meters, and 1,475 grocery items for price accuracy. These inspections are crucial in protecting vulnerable community members from economic harm, as even small overcharges can significantly impact those struggling financially. The report noted a decrease in overcharges from 4.3% in 2023 to 3% in 2024, indicating improved price accuracy.
However, the report also revealed a 29% increase in consumer complaints, with many related to Safeway's digital coupon system, which was not being honored in stores. A significant outcome of the year was the settlement of a lawsuit led by Marin County's District Attorney against Safeway and Albertsons, resulting in $3.9 million in fines and changes to their pricing policies.
The report is available online and at local libraries, providing detailed statistics and information on California regulations. The weights and measures team emphasized their commitment to consumer protection and encouraged residents to reach out for assistance.