The Miami-Dade County Employee Service Award Presentation held on May 1, 2025, celebrated the remarkable contributions of long-serving employees, with a special focus on Felicia Brown, who received recognition for her 35 years of dedicated service.

Felicia Brown has been a vital part of the Miami-Dade County Library system since 1987, working across several major branches, including the main library and the Coral Gables, South Dade Regional, and North Dade Regional branches. Her most notable role has been managing the Braille and Talking Books Library, a program designed to assist individuals with visual impairments and other disabilities who cannot access traditional library services.

During the meeting, officials highlighted the importance of this program, which provides essential resources such as eBooks, Braille books, and audiobooks directly to the homes of those in need. The service is crucial for many residents who rely on these resources for education and entertainment, yet it often goes unnoticed by the wider community.

Commissioners and colleagues praised Felicia for her unwavering commitment and the significant impact she has made on the lives of those she serves. Her supervisor, Jennifer Shipley, expressed deep gratitude for Felicia's mentorship and integral role in enhancing accessibility within the library system. The emotional atmosphere of the event underscored the value of dedicated public service and the profound difference it can make in the community.

The recognition of Felicia Brown not only honors her individual achievements but also sheds light on the vital services provided by the Miami-Dade County Library system, emphasizing the importance of inclusivity and support for all residents.