DMV Chief urges modernization of outdated Phoenix system after seven years of requests

April 30, 2025 | 2025 Legislative Meetings, South Carolina


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DMV Chief urges modernization of outdated Phoenix system after seven years of requests
The South Carolina House of Representatives convened on April 30, 2025, to address critical issues surrounding the modernization of the Department of Motor Vehicles (DMV) system. Colonel Shweta, a key speaker at the meeting, emphasized the urgent need for an updated technological infrastructure, citing that the current system, known as Phoenix, is outdated and relies on programming languages from the 1990s.

Colonel Shweta expressed frustration over the seven-year struggle to secure funding for modernization, highlighting the risks associated with continuing to operate on an obsolete system. He warned that a failure in the current system could halt all DMV operations, impacting not only citizens seeking services but also law enforcement agencies that rely on DMV data for public safety.

The Colonel pointed out that the existing system's limitations could lead to significant operational disruptions, costing the state upwards of $100 million. He urged lawmakers to prioritize this modernization effort, noting that only a few companies possess the expertise needed to implement the necessary upgrades. He also mentioned that delays in contracting these companies could extend the timeline for improvements.

In closing, Colonel Shweta appealed to the legislators for their support, providing them with his contact information to facilitate communication regarding DMV-related issues. He underscored the importance of collaboration between the DMV and the legislature to address the needs of constituents effectively.

The meeting underscored the pressing need for technological advancements within state agencies to enhance service delivery and ensure public safety. As discussions continue, the hope remains that renewed legislative support will lead to the long-awaited modernization of the DMV system.

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