Fitzrona EMS unveils 2024 performance data and plans for community outreach

Verona's emergency medical services are set to enhance community safety and response capabilities following a detailed presentation by Chief Anderson of Fitzrona EMS during the Common Council meeting on April 28, 2025. The chief outlined significant developments in the EMS district, which serves the cities of Fishburg and Verona, as well as Verona Township.

In 2024, the district's population reached 48,714, reflecting a steady increase. Chief Anderson reported that the cost of EMS services per resident stands at approximately $44.64, positioning the district in the middle range of EMS costs across Dane County. The fleet has expanded from five to six ambulances to better meet growing demand, with three paramedic-level ambulances operational 24/7.

The chief highlighted the importance of community engagement, noting that Fitzrona EMS has been proactive in addressing local health needs, particularly among the elderly population. A new initiative aims to reduce fall-related incidents, which are the most common calls for service. The department has partnered with local senior centers to provide safety assessments and install necessary home modifications, such as grab bars and improved lighting.

Looking ahead, Fitzrona EMS is focusing on training and community outreach. The addition of a third chief officer will enhance training programs for staff, ensuring all personnel are well-prepared for emergencies. The department is also committed to public education, offering CPR and first aid classes at local libraries, which have seen strong attendance.

Chief Anderson discussed ongoing challenges with EMS reimbursement, particularly for non-transport calls, which often leave patients with unexpected costs. The department is advocating for legislative changes to improve reimbursement rates for services provided without transport, which could significantly enhance the financial sustainability of EMS operations.

As Fitzrona EMS continues to adapt and grow, the community can expect improved emergency response services and a stronger focus on preventive care, ensuring the safety and well-being of all residents in the district.