Conflict resolution took center stage during The Mayor Walker Show, featuring Danya Rumore, Director of the Environmental Dispute Resolution Program at the University of Utah. Rumore emphasized the importance of "conflict competence," a skill set that enables individuals to navigate disagreements productively, particularly in public policy.

Rumore engaged the audience by asking who had experienced conflict in their work, highlighting that conflict is a normal part of life. She shared her journey from environmental science to conflict resolution, noting that the real challenge lies not in the science but in human interactions. "People are the problem," she stated, underscoring the need for effective communication and collaboration.

A key takeaway from the discussion was the concept of emotional intelligence in conflict resolution. Rumore explained that understanding and managing emotions can transform how individuals approach disagreements. She noted that many local officials feel overwhelmed by conflict in their communities and expressed a strong desire for training to enhance their conflict resolution skills.

To illustrate her point, Rumore shared a compelling story about two children fighting over an orange. The mother, attempting to resolve the conflict, cut the orange in half without understanding the children's true needs—one needed the rind for a recipe, and the other needed the juice. This anecdote served as a metaphor for how often people focus on positions rather than underlying interests, leading to unnecessary disputes.

Rumore's insights resonate with the current political climate, where polarized groups often overlook common goals. She concluded by advocating for a shift towards collaborative problem-solving, encouraging individuals to explore creative solutions that address everyone's needs. As Utah prepares to implement conflict competence training for municipal officials, the hope is to foster a culture of collaboration that can lead to more effective governance and community engagement.