The City of Nashville held its 2025 Department of Emergency Communications Annual Awards Ceremony on April 20, 2025, celebrating the outstanding contributions of its team members. The event highlighted the dedication and achievements of individuals who have made significant impacts in their roles.

Candice Rufus was honored as the Emergency Telecommunicator of the Year for her exceptional commitment to saving lives, having saved 12 individuals during her tenure. Her peers praised her as a "go-getter" with genuine compassion for both the community and her colleagues. The ceremony recognized her efforts in community outreach and recruitment, emphasizing her role in training new telecommunicators.

Sonia Scrain received the title of Communications Training Officer of the Year. Since joining the department, she has excelled in her training role, demonstrating initiative and inspiring her trainees to exceed expectations. Her perfect attendance record over 19 months further underscores her dedication to her responsibilities.

Kimberly Meineer was awarded Supervisor of the Year, recognized for her resilience and leadership on the operations floor. Having advanced through various roles within the department, she is known for her consistent support of her team, helping them navigate challenges while managing her own.

Leah Quarles was named Administrative Team Member of the Year. With a long history in the department, she has been acknowledged for her work ethic and ability to foster a positive work environment. Her musical talents also bring joy to her team, showcasing her multifaceted contributions.

The ceremony not only celebrated individual achievements but also reinforced the spirit of teamwork and excellence within the Department of Emergency Communications. The awards serve as a reminder of the vital roles these individuals play in ensuring public safety and community support.