The Louisiana Legislature's Finance Committee meeting on April 15, 2025, marked a significant step towards improving the state's Office of Technology Services (OTS) operations and accountability. The committee welcomed new Chief Information Officer (CIO) Evelyn Broussard, who has already begun addressing longstanding issues within the agency.

Broussard, who joined OTS six weeks ago, emphasized her commitment to enhancing service delivery and reducing costs for state agencies. She highlighted the importance of gathering data on agency technology usage, stating, "We’re going to gain a bunch of efficiencies by doing that." This initiative aims to identify and eliminate unnecessary devices, ultimately leading to cost savings across the board.

Deputy Commissioner of Administration Patrick Goles also addressed common misconceptions about OTS, clarifying that the agency does not generate profit and primarily functions as a pass-through for funds. He noted that OTS is actively working to improve its cloud capabilities and is in the process of upgrading its aging mainframe system, which has been in operation since 1970.

The committee discussed the need for stricter oversight of agency budgets related to technology purchases. New measures will require agencies to seek approval from the Office of Planning and Budget (OPB) for any expenditures exceeding their allocated budgets. This change aims to enhance accountability and ensure that technology investments align with actual needs.

Senator Presley expressed appreciation for the proactive approach taken by OTS leadership, acknowledging the importance of collaboration between OTS and state agencies. He noted that previous inefficiencies stemmed from a lack of oversight and communication, which the new measures aim to rectify.

As OTS continues to evolve under Broussard's leadership, the Finance Committee remains focused on ensuring that technology resources are utilized effectively and responsibly, paving the way for improved service delivery and fiscal responsibility in Louisiana's state government.