The Watertown City Council meeting on February 3, 2025, spotlighted the ongoing discussion about air service providers, particularly the potential switch from Denver Air to SkyWest Airlines. Council members expressed concerns about ticket pricing and service quality, emphasizing the need for affordable travel options for families and individuals.
Councilman Shetty highlighted the importance of cost-effective air travel, noting that families should not have to pay exorbitant prices to fly out of Watertown. He pointed out that while Denver Air has made strides in customer service, SkyWest's established presence and pricing strategies make it a more favorable option for the community. "SkyWest offers a better option for us," he stated, referencing the airline's ability to maintain competitive fares and reliable service.
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Subscribe for Free The council discussed the operational differences between the two airlines, with SkyWest boasting a strong track record of on-time performance and minimal cancellations. In contrast, Denver Air, while community-focused and eager to grow, is still relatively new to the Essential Air Service market. Manager Merriweather noted that SkyWest has an on-time performance rate of 81.6%, compared to Denver Air's 85.5%, but SkyWest's cancellation rate is slightly higher at around 1%.
Community involvement was also a key point of discussion. Denver Air has engaged in local initiatives, such as supporting pilot scholarship programs, which has endeared them to some council members. However, the overall sentiment leaned towards favoring SkyWest due to its experience and established operational framework.
As the council weighs its options, the decision on which airline to partner with will significantly impact Watertown's air travel landscape. The council is expected to continue evaluating both airlines' proposals, aiming to enhance service quality and affordability for local travelers.