Commission explores automated water meter readings to address high bill complaints

During a recent budget work session held by the Prince George - Transportation, Infrastructure, Energy and Environment Committee, significant discussions centered around the financial pressures facing the county, particularly in relation to water billing and infrastructure costs.

One of the key topics was the rising costs associated with the Blue Plains wastewater treatment facility. Officials reported an unexpected increase of $1.5 million in the budget for 2026 due to adjustments in the facility's approved budget. This increase, along with a $6.5 million settlement invoice for the current year, poses challenges for the county's financial planning. Committee members expressed concerns about the unpredictability of these costs, which are influenced by both the volume of water processed and the operational expenses incurred by DC Water.

The committee also addressed the issue of high water bills that have been a source of frustration for residents. It was noted that approximately 6,000 bills per year exceed normal charges, with some reaching alarming amounts. Members discussed the need for a work session to further investigate the causes of these high bills, which may stem from leaks or billing inaccuracies. The committee emphasized the importance of transitioning to automated meter reading systems to improve billing accuracy and frequency, thereby helping residents monitor their water usage more effectively.

In conclusion, the meeting highlighted the urgent need for collaboration among regional partners to address infrastructure demands and the financial implications of water management. As the county navigates these challenges, officials are committed to finding solutions that will minimize the impact on residents while ensuring sustainable operations moving forward.