Northborough library develops community health plan based on resident feedback

The Library Board of Trustees meeting on April 8, 2025, focused on the ongoing development of a community engagement plan aimed at enhancing library services in Northborough. The discussion highlighted the progress made through various phases of the project, emphasizing the importance of community input and collaboration.

The meeting revealed that the planning process began in the fall, driven by insights from key documents, including the MetroWest Community Health Assessment and the Northborough health and human services strategic assessment. These reports provided a framework for understanding community needs and guided the development of a survey aimed at library users.

During the second phase of the project, the board conducted a survey to gather data on community sentiments and needs. This was followed by four focus groups, which included diverse participants, such as medical practitioners and municipal staff. The insights gained from these discussions were deemed valuable for shaping the library's future services.

The board also emphasized the importance of maintaining the library's mission while exploring partnerships with other organizations to enhance service delivery. Stakeholder interviews and staff engagement sessions were conducted to ensure that all voices were heard in the planning process, fostering a sense of ownership among library staff.

Overall, the meeting underscored the library's commitment to adapting its services based on community feedback and collaboration, setting the stage for future initiatives that align with the needs of Northborough residents. The next steps will involve analyzing the collected data and refining the library's strategic approach to better serve the community.