US Travel Association's Freeman urges infrastructure reforms for booming travel industry

The U.S. House Committee on Homeland Security convened on April 2, 2025, to address critical improvements needed in the U.S. travel system, particularly in preparation for significant international events. The meeting highlighted the urgent need for modernization and investment in travel infrastructure to maintain the nation's competitive edge and economic growth.

Jeff Freeman, president and CEO of the U.S. Travel Association, emphasized the travel industry's vital role in the economy, contributing nearly $3 trillion annually and supporting over 15 million jobs. He warned that the current infrastructure is failing to keep pace with increasing travel demands, citing that the Transportation Security Administration (TSA) screened over 3 million travelers on two occasions last year, a number projected to rise significantly by 2028. Freeman pointed out that countries like China and India are rapidly advancing their travel infrastructures, putting the U.S. at risk of falling behind.

Freeman outlined a comprehensive blueprint for the future of American travel, which includes four key policy recommendations:

1. **Government Leadership**: He called for dedicated leadership at the highest levels of government to prioritize travel policy and oversee improvements.

2. **Visa Processing Reform**: Freeman urged for reforms to address long delays in visitor visa processing, recommending increased consular staffing and a national vetting service to streamline the process.

3. **Revolutionizing TSA Screening**: He proposed an overhaul of airport screening processes, advocating for new technology to enhance security and reduce wait times, allowing for a more seamless travel experience.

4. **Modernizing Customs Processes**: Freeman stressed the need for increased staffing at Customs and Border Protection (CBP) and the use of biometric technology to expedite the international arrival process.

These recommendations are seen as essential to ensuring that the U.S. can effectively handle the anticipated surge in travel associated with major upcoming events, including the 2026 World Cup and the 2028 Olympics. Freeman concluded that without immediate action, the U.S. risks losing economic opportunities and diminishing its global standing in travel.

The meeting underscored the importance of proactive measures to secure and improve the U.S. travel system, with stakeholders urging swift implementation of these strategies to prepare for the future.