Craig takes leadership role at Eagle Crest to address operational challenges

The recent Assembly Finance Committee meeting in Juneau City and Borough highlighted significant discussions surrounding the operations and future of Eagle Crest Ski Area. New leadership at Eagle Crest is focused on addressing pressing issues, particularly the recent breakdown of the Black Bear lift, which has raised concerns about funding priorities and operational capacity.

Craig, the new manager, expressed his admiration for the ski area and the community, noting that the leadership team had been under immense pressure for an extended period. He emphasized the need for support to ensure the team can effectively manage operations without being overwhelmed. The breakdown of the Black Bear lift occurred shortly after his arrival, and he pointed out a troubling discrepancy in funding—while there was suddenly money available to fix the lift, there were ongoing concerns about insufficient funds for staff salaries and hiring.

Craig's observations reflect a broader issue of resource allocation within the ski area. He noted that the leadership team was operating at maximum capacity, which could lead to burnout and affect staff retention. His commitment to improving conditions for both staff and guests was clear, as he aims to create a more sustainable and supportive work environment.

In addition to the Black Bear lift, discussions included the need for updated snowmaking equipment and operational safety improvements. Craig mentioned that expert assessments have been conducted to guide these changes, indicating a proactive approach to enhancing the ski area’s infrastructure.

The meeting underscored the importance of addressing these operational challenges to ensure the long-term viability of Eagle Crest, which is a vital recreational asset for the community. As the leadership team works to implement necessary changes, residents can expect ongoing updates on the progress and future plans for the ski area. The commitment to improving both guest experiences and staff conditions is a positive step towards fostering a thriving community hub in Juneau.