Residents of Willard expressed their frustrations during the City Council meeting on October 28, 2024, regarding the rising costs associated with the city's water and sewer systems. Community members voiced concerns that they are being asked to shoulder a disproportionate financial burden for necessary upgrades to the infrastructure, which they believe should be shared more equitably by city officials.

One resident, Lisa Savage, highlighted the disconnect between the city's decisions and the financial impact on residents. She questioned why the city is not willing to pay the same rates they are imposing on citizens, arguing that the council's past decisions have led to the current situation. "You all did," she stated, referring to the council's permitting practices that allowed extensive development without adequate infrastructure planning.

Savage also raised questions about the lagoon system, seeking clarity on how the city manages sewage and where the funds collected from residents have been allocated. She noted that since 2018, residents have paid significant surcharges, amounting to between $500,000 and $600,000, which could have been used for necessary repairs.

The meeting underscored a growing tension between city officials and residents, with citizens demanding transparency and accountability regarding utility costs and infrastructure management. As the council prepares to address these issues, the community is eager for a resolution that reflects their concerns and ensures fair treatment in the funding of essential services.