The Ashland City Commissioners Meeting held on March 27, 2025, addressed several pressing community concerns, including issues with the city’s phone system, water service disruptions, property demolition requests, and the potential impact of a new conference center.

The meeting began with a resident expressing frustration over the city’s phone system, which she described as ineffective and impersonal. She recounted her difficulties in reaching the appropriate departments, emphasizing the need for a more human touch in customer service.

Following this, David Boggs, a resident of Henri Street, presented a harrowing account of his ongoing struggle with inadequate water service. He detailed how a neighbor's sewer repair had led to significant water pressure issues in his home, leaving him without reliable access to water for over five months. Boggs described the impact on his daily life, including the inability to shower or perform basic household tasks. He criticized the city’s response, citing numerous unreturned calls and lack of accountability from the water department. Boggs called for transparency and accountability, urging the commissioners to address the systemic failures that have left him and his neighbors in distress.

The discussion then shifted to property management, with Michael Quaty requesting a delay in the demolition of his property, which had been condemned following a fire. Quaty acknowledged his negligence but cited personal health issues and ongoing negotiations with realtors as reasons for his request. City officials highlighted the property’s history of emergency calls and community complaints, indicating that the situation had reached a critical point.

Lastly, John Hall, rector of Calvary Episcopal Church, raised concerns regarding the proposed conference center near his church. He expressed worries about parking accessibility for parishioners and the potential aesthetic impact on the historic building. Hall emphasized the importance of maintaining access for community services and ensuring that any new developments do not compromise the church's integrity.

The meeting concluded with a commitment from the commissioners to consider the residents' concerns and to continue discussions on the proposed developments. The issues raised reflect ongoing challenges within the community, highlighting the need for improved city services and responsiveness to resident needs.