The Northborough Power Choice Public Forum, held on March 27, 2025, provided residents with essential information regarding the upcoming automatic enrollment in the town's electricity supply program. The meeting, conducted by town officials, aimed to clarify how participation in the program would work and address common questions from the community.

The forum began with an explanation of the automatic enrollment model mandated by state law. Town representatives noted that all residents receiving National Grid's basic service would be automatically enrolled in the program starting in May, with the new pricing reflected on their June bills. However, residents who have opted to block enrollment with National Grid would need to take action to participate.

Officials emphasized that the program is designed to be user-friendly, allowing residents to opt out at any time without penalties or minimum participation periods. This flexibility distinguishes the program from many private electricity offers that often impose long-term contracts and early termination fees.

For residents currently under private contracts with electricity suppliers, the officials clarified that while they would not be automatically enrolled, they could still join the program by contacting customer support or visiting the program's website. This option allows residents to maintain their existing contracts until they expire, after which they can enroll in the program.

The forum also addressed concerns regarding solar panel users and community solar participants, confirming that their existing credits would remain unaffected by the new program. Additionally, residents were reminded that in the event of a power outage, they should continue to contact National Grid for assistance, as they remain the utility provider.

Overall, the meeting provided a comprehensive overview of the Northborough Power Choice program, ensuring that residents understood their options and the implications of the upcoming changes. Town officials encouraged community members to stay informed and take advantage of the benefits offered by the program as it rolls out in the coming months.