City Council approves Pinnacle Correctional Services for inmate commissary contract

Sunnyside City Council has taken a significant step towards improving operational efficiency in its correctional facility by approving a contract with Pinnacle Correctional Services for commissary inmate fulfillment and accounting software. This resolution, passed during the regular meeting on March 24, 2025, aims to streamline the management of inmate purchases, allowing corrections officers to focus more on safety and security within the jail.

The new system will eliminate the need for a dedicated corrections officer to manage the commissary, which has been likened to running a small store. Currently, one officer is tasked with overseeing the sale of items, which can include personal hygiene products and snacks, leading to unnecessary manpower expenditure and logistical challenges. By outsourcing this function to Pinnacle, the city expects to save significant staff time and resources.

While the exact financial savings were not detailed in the meeting, it was noted that the city would receive a 20% commission on sales made through the Pinnacle system, with no upfront costs involved. This arrangement is anticipated to not only reduce operational burdens but also enhance the overall management of inmate services.

Council members expressed the need for clearer financial projections regarding the savings and efficiency gains from this new contract. The city manager committed to providing a detailed analysis by April 7, which will include historical data on commissary purchases and the man-hours currently dedicated to managing the store.

The decision comes at a critical time as the city grapples with staffing challenges in its correctional facility, where typically only one officer is present to oversee a large number of inmates. The council is keen to ensure that while operational efficiencies are achieved, the safety and security of the facility remain a top priority.

As Sunnyside moves forward with this innovative approach, the community can expect improved services for inmates and a more effective use of correctional staff resources. The council's commitment to transparency and accountability will be crucial as they monitor the implementation of this new system and its impact on the city's correctional operations.