The Birmingham City Council meeting on March 25, 2025, emphasized the importance of community engagement in maintaining city services. Council members encouraged residents to utilize the 311 service for reporting issues that require attention. They highlighted the benefits of the "My Bham 311" app, which allows users to submit photographs along with their reports, enhancing the clarity and effectiveness of communication with city officials.

The council stressed that visual documentation can significantly aid in addressing concerns, as "a picture is worth a thousand words." Residents were urged to download the app from the App Store or Play Store to streamline the reporting process and improve city maintenance efforts.

This initiative reflects the city's commitment to fostering a responsive and interactive relationship with its citizens, ensuring that Birmingham remains a well-maintained and vibrant community.