In a recent meeting of the New Mexico Senate's Health and Public Affairs Committee, concerns were raised about the accessibility and efficiency of state services, particularly for residents in rural areas. A senator highlighted the challenges faced by constituents who often find state offices closed during lunch hours, leaving them to wait for assistance. This issue is particularly pressing for those who cannot easily return to the office due to distance or time constraints.

The senator emphasized the need for state employees to be present and available during business hours, stating that it is critical for public servants to prioritize the needs of New Mexicans. The sentiment was echoed by other committee members, who discussed the high turnover rates among state employees, with 34% not staying and 75% quitting. This raises concerns about the stability and continuity of services provided to the public.

Another senator shared insights from their experience in the construction industry, noting the importance of training and employee retention. They pointed out that their family-owned business has successfully maintained long-term employees through a strong commitment to safety and training, suggesting that similar approaches could benefit state agencies.

The discussions underscored a broader concern about the culture within state government and the need for a shift towards greater accountability and service to the public. As the committee continues to address these issues, the focus remains on ensuring that all New Mexicans have access to the services they need in a timely manner. The outcomes of these discussions could lead to significant changes in how state offices operate, ultimately benefiting residents across the state.