In the heart of Boston City Hall, a sense of optimism filled the air as city officials gathered to discuss the state of government accountability and transparency. The meeting on March 13, 2025, highlighted a significant shift in the relationship between city leaders and external auditors, particularly KPMG, a global leader in audit and advisory services.

Bob Mahoney, a partner at KPMG, expressed a newfound openness in communication, noting that he now has direct access to city officials. “They know if something is a riot at city hall and they want to talk to the committee, they can,” he stated, emphasizing the importance of collaboration in maintaining the city’s financial health. This marked a notable change from past experiences, where such direct lines of communication were rare.

The discussion underscored the city’s strong financial standing, attributed to the dedication and expertise of long-serving officials like Sally Gloram and Joyce, now succeeded by Scott Finn. Their experience has fostered an environment where transparency thrives, allowing auditors to operate without fear of pushback. Mahoney remarked, “Thankfully, I've never heard the outside auditors say that they ever received any real pushback from the folks who are running the city.”

However, the meeting also served as a reminder of past challenges. Mahoney recalled a time, 15 to 20 years ago, when the Boston Public Health Commission struggled to cooperate with auditors, highlighting the importance of ongoing dialogue and accountability in government operations.

As the meeting concluded, the atmosphere remained hopeful. The commitment to transparency and accessibility in government processes not only strengthens public trust but also ensures that Boston continues to thrive financially. With open lines of communication and a focus on collaboration, the city is poised for a future where accountability is not just a goal but a standard practice.