In the heart of Lewisville, NC, the Town Council convened on February 1, 2025, to address pressing issues that resonate deeply with its residents. Among the key discussions was the introduction of a new Tax Property Portal, designed to enhance accessibility and user experience for property owners. This innovative tool allows residents to easily navigate property records and sales data directly from their mobile devices, a significant upgrade from the previous Tax Parcel Viewer, which lacked mobile compatibility.

John Burgess, a representative from the tax office, highlighted that the portal not only provides access to property records but also facilitates the filing of appeal forms and offers insights into local market sales. This initiative aims to empower residents with the information they need to understand their property values better, especially in light of recent assessments that revealed a staggering 76% of properties in Lewisville experienced value increases of 40% or more.

The council members engaged in a thorough discussion about the appraisal process, with Burgess explaining that over the past four years, 1,304 property sales were analyzed to determine fair market values. This data-driven approach ensures that property assessments reflect current market conditions, as the town is divided into smaller market areas to provide more accurate valuations.

Concerns were raised about the potential discrepancies between assessed values and actual sale prices. Burgess reassured council members that while some properties may sell for less than their assessed value, the tax office continuously monitors sales data to refine their appraisal methods. He emphasized that the goal is to maintain a fair market level, acknowledging that some properties will inevitably fall above or below this median.

The meeting also touched on the importance of community education regarding property taxes and assessments. Council members discussed the need for social media outreach and educational materials to help residents navigate the complexities of property valuation and taxation.

As the meeting concluded, it was clear that the Town Council of Lewisville is committed to transparency and accessibility in property tax matters. With the launch of the Tax Property Portal and ongoing efforts to engage the community, residents can look forward to a more informed and empowered approach to understanding their property values in the evolving real estate landscape.