The City of Victoria's Council meeting on January 28 addressed critical support measures for residents affected by last week's winter weather. Councilman Garza announced that the utility billing office is offering accommodations for customers whose water usage spiked due to the freeze.

Residents can request adjusted bills and benefit from waived fees for connecting and disconnecting water services needed for plumbing repairs, provided these repairs are completed by January 31. Additionally, those with past due water bills originally due on January 10 will not face disconnection until after January 31, and the $25 non-payment fee will be waived if the bill is settled during this grace period.

Garza emphasized the city's commitment to empathy and compassion in response to the challenges posed by the winter weather, aligning with past practices during similar events. This proactive approach aims to alleviate the financial burden on residents and ensure access to essential services during difficult times.