Human Services Coalition seeks funding for 2-1-1 helpline amid rising demand

March 08, 2025 | Ithaca City, Tompkins County, New York


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Human Services Coalition seeks funding for 2-1-1 helpline amid rising demand
Ithaca's IURA Board meeting on March 8, 2025, highlighted critical funding requests aimed at supporting local households in need. The Finger Lakes Reuse organization presented its Reuse Materials Access Program (REMAP), which assists an average of 75 households monthly by providing gift cards for essential items like furniture, appliances, and clothing. The program, which partners with over 40 local human service organizations, is seeking new funding sources to meet increasing demand as referrals rise each year.

REMAP offers gift cards ranging from $180 to $360, based on household size and requested materials. This approach not only empowers recipients to choose what they need but also maintains their dignity by treating them as regular shoppers. The program has received positive feedback for its quick response times and the generous delivery service within Tompkins County, which helps overcome transportation barriers.

In addition to REMAP, the Human Services Coalition discussed the ongoing demand for its 211 helpline, which has seen a nearly 20% increase in contacts since the COVID-19 pandemic. The helpline provides vital information and referrals to low- and moderate-income residents, helping them navigate various challenges, including housing and transportation. The Coalition is requesting funding to support its generalist staff, aiming to assist at least 2,750 individuals this year.

The discussions underscored the importance of continued support for these programs, which play a crucial role in addressing the needs of Ithaca's vulnerable populations. As funding decisions are made, the community's ability to respond to these pressing needs will depend on the outcomes of these requests. The IURA's commitment to supporting local initiatives remains vital as they work to enhance the quality of life for all residents in Tompkins County.

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Scribe from Workplace AI
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