In a recent Queen Creek Town Council meeting held on March 5, 2025, officials discussed critical updates regarding water management and proposed rate increases, reflecting the town's ongoing efforts to adapt to changing environmental conditions and financial needs.

The meeting highlighted the implementation of the Phoenix Active Management Fifth Management Plan, which took effect on January 1, 2025. This plan aims to address water conservation and management in response to the ongoing challenges posed by drought and water scarcity in the region. Council members emphasized the importance of reviewing current codes and ordinances to ensure that homeowners' associations (HOAs) and other large turf facilities can effectively manage their landscapes in the long term.

A significant topic of discussion was the proposed 15% increase in monthly water rates, which is intended to stabilize the financial condition of the water fund and support the restructuring of an $85 million loan related to water supply and infrastructure. The last rate increase occurred in 2010, and the council is now seeking to address both immediate financial needs and long-term sustainability through this adjustment.

The proposed increase will primarily impact single-family homeowners, with an estimated monthly increase of $3 to $6 for approximately 65,000 households. The council noted that 65% of water sales occur within town limits, while 35% are from outside customers, indicating a broader impact on the community.

To ensure transparency and community engagement, the town has launched an outreach campaign, including a dedicated website with information about the proposed rate increase, a calculator for residents to estimate their new bills, and various communication efforts through local media and social platforms. The town has already seen significant engagement, with over 1,200 views on the website and a 79% open rate for emails sent to impacted customers.

Looking ahead, the council plans to hold a public hearing on May 7, 2025, to finalize the rate increase, allowing for a 60-day notice period as required by state law. If approved, the new rates will take effect in late July, marking a significant step in the town's efforts to manage its water resources effectively.

Overall, the discussions during the meeting underscored the town's proactive approach to water management and the importance of community involvement in shaping policies that affect residents' daily lives. As Queen Creek navigates these changes, the council remains committed to ensuring that residents are informed and engaged in the decision-making process.