During the La Habra Heights City Council meeting on October 14, 2024, residents expressed concerns regarding changes to waste management billing and services, prompting a discussion on the adjustments being made to accommodate community needs.

The meeting highlighted frustrations among residents about their waste management bills, particularly regarding the classification of accounts and the costs associated with commercial versus residential services. City officials clarified that a recent review revealed some residents were incorrectly billed at commercial rates for their waste disposal services. The council is actively working to rectify this by adjusting the rates to reflect residential pricing for green waste and recycling services.

City representatives emphasized the importance of communication with residents to ensure they understand the changes being implemented. They are encouraging residents to engage with city staff to discuss their specific waste disposal needs, which may include transitioning from larger dumpsters to smaller yard waste bins. This shift aims to better align with the actual waste generated by households, potentially leading to lower bills for residents.

In addition to the billing adjustments, the council addressed the process of selecting the waste management provider, noting that the franchise agreement, set for ten years, is standard within the industry. The council reassured residents that the selection process was thorough and included multiple public hearings to ensure transparency.

The meeting underscored the city’s commitment to addressing community concerns and improving waste management services. As the council continues to work through these adjustments, residents are encouraged to reach out for assistance and clarification on their waste management options.