UDC Board approves $3.27M change order for CRM services expansion
March 04, 2025 | Introduced, Senate, 2025 Bills, District of Columbia Legislation Bills, District of Columbia
This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »
The Board of Trustees of the University of the District of Columbia has approved a significant change order to its existing contract with CDW Government, LLC, aimed at enhancing the university's Customer Relationship Management (CRM) implementation services. This decision, formalized in UDC Resolution No. 2024-54, was made during a recent board meeting and is expected to have substantial implications for the university's recruitment and admissions processes.
The original contract, executed on June 11, 2024, was valued at $926,132.40 and focused on the initial phase of CRM services. However, the board has now authorized an additional $3,274,409.60 for expanded services, bringing the total contract value to $4,200,542.00. This increase will facilitate the completion of Phase I and the initiation of Phase II of the project, with a completion deadline set for September 30, 2026.
The decision to modify the contract comes in accordance with various D.C. regulations that require board and council approval for contracts exceeding $1 million. The board's approval reflects a commitment to improving the university's operational capabilities in student recruitment and marketing, which are critical for enhancing enrollment and overall institutional performance.
While the board has expressed support for the change order, it is important to note that such significant financial commitments often attract scrutiny. Stakeholders may raise concerns regarding budget allocations and the effectiveness of the CRM implementation in achieving its intended goals. The university administration has indicated that the enhancements are necessary to modernize its systems and improve engagement with prospective students.
As the university moves forward with this multi-year agreement, the implications of this decision will be closely monitored. Successful implementation could lead to improved enrollment figures and a more streamlined admissions process, while any challenges could prompt further discussions about resource management and strategic planning within the institution.
The original contract, executed on June 11, 2024, was valued at $926,132.40 and focused on the initial phase of CRM services. However, the board has now authorized an additional $3,274,409.60 for expanded services, bringing the total contract value to $4,200,542.00. This increase will facilitate the completion of Phase I and the initiation of Phase II of the project, with a completion deadline set for September 30, 2026.
The decision to modify the contract comes in accordance with various D.C. regulations that require board and council approval for contracts exceeding $1 million. The board's approval reflects a commitment to improving the university's operational capabilities in student recruitment and marketing, which are critical for enhancing enrollment and overall institutional performance.
While the board has expressed support for the change order, it is important to note that such significant financial commitments often attract scrutiny. Stakeholders may raise concerns regarding budget allocations and the effectiveness of the CRM implementation in achieving its intended goals. The university administration has indicated that the enhancements are necessary to modernize its systems and improve engagement with prospective students.
As the university moves forward with this multi-year agreement, the implications of this decision will be closely monitored. Successful implementation could lead to improved enrollment figures and a more streamlined admissions process, while any challenges could prompt further discussions about resource management and strategic planning within the institution.
View Bill
This article is based on a bill currently being presented in the state government—explore the full text of the bill for a deeper understanding and compare it to the constitution
View Bill