[{"_1":2,"_123":-5,"_124":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75,87,99,111],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6317015,"mediaKeyId","2375107-83f4e95908ceeeac538e4ff6a195c0a5","parentId",2375107,"title","RECC board adopts bimonthly 2025 meeting schedule","audioSeconds",140,"startMs",509000,"endMs",649000,"viewUrl","/Search/View?dp=1&key=2375107-83f4e95908ceeeac538e4ff6a195c0a5&start=509&end=649","thumbnailUrl","https://assets.pipeline.soar.com/2375107-83f4e95908ceeeac538e4ff6a195c0a5/thumbnail_509000.jpg","articleUrl","/articles/6317015/Santa-Fe-County/New-Mexico/RECC-board-adopts-bimonthly-2025-meeting-schedule","mediaUrl","https://secure.pipeline.soar.com/6317015-5962a112c25459f909ba9f7c54d2754c/orig.mp4?Expires=1771002738&Signature=n93GTbH6xmZfEQHVVohvWicnEPsORkSbz21Alo5M9QvmnUJaRcUB52~tTBcWP7rcXG4rby8Bj19pe8bOtvdkpCQLfPBdd3RsSdQeIMjpXns4PfE8gO8qitM4rtLl5-UITTkKAUtkfJxNhUiVE6bKkIz2hXJBlJeCQZ6nd-~VhmDr0yQndMuKokJPcenv94DeLed~v3BGa~3bdenxQughcsHF33DEYoP8xXIObWcfAk9bCNotovqdqDnTrdNNbn8MUvTJ2lDLFJi-LioOZGpdhDMJ8flefwvArqOOxfWgFhRl7-h2jhB9NiaCV0esMju5P0ZQCWrIzpcdoenL2kShKQ__&Key-Pair-Id=KUT5TJCACFTXG","author","Santa Fe County, NM","date","2025-02-22T12:14:25.68Z","article","The Santa Fe RECC Board of Directors voted to adopt a bimonthly meeting schedule for 2025 at Thursday’s meeting.

Board members said meeting every two months would allow the board to stay closer to RECC operations and that individual meetings could be canceled if they were not needed. Manager Schaffer and others said the more frequent schedule provides flexibility and closer operational oversight.

The motion to approve the bimonthly schedule passed with all members present voting in favor.","mediaType","Video","parentTitle","RECC Board Meeting 2-20-2025","oneSentenceSummary","The RECC Board adopted a bimonthly (every two months) meeting schedule for 2025 after members said more frequent meetings would provide closer oversight of operations.","taxTitle","Santa Fe County, New Mexico","taxId",2698,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6317020,"RECC reports 90% 911 answer rate in December and January; vacancy rate at 30.4%",155,3806000,3961000,"/Search/View?dp=1&key=2375107-83f4e95908ceeeac538e4ff6a195c0a5&start=3806&end=3961","https://assets.pipeline.soar.com/2375107-83f4e95908ceeeac538e4ff6a195c0a5/thumbnail_3806000.jpg","/articles/6317020/Santa-Fe-County/New-Mexico/RECC-reports-90-911-answer-rate-in-December-and-January-vacancy-rate-at-304","https://secure.pipeline.soar.com/6317020-d33bee435337389cf7b25b7b7f41791f/orig.mp4?Expires=1771002738&Signature=kAlUDhfGcizhrvBJkDhnV4r9~2o~ybQ32nZBaZaZiFKassW0iY0TPH12OULz~zX3hv1KSjED11pyzo21BL8Erw13UguUznizDXDm06lRToFct3EEjQJ2mN1qv2ldKRV7u3CBa1qbNJ8yfdTtOSPD5ikPMUm4UAp~LchqRCt~z1iWjyI8Y~PGruslTYypFmZZkiFxfC3uCui-ohXBz0U5i3GpyaPtqDPOCy~z~pUYfFbBOcw2RXIavviYZy9nhDK9x7PbBd~2ynmT3E~nH2MGjWQp6n9GWpTycjX0TmL4X~1Bghf5Jq8fCByhjZduoHdeQcHiUxzMt9n~BwVTQ4fNpw__&Key-Pair-Id=KUT5TJCACFTXG","The RECC presented monthly public safety and staffing reports showing the center handled roughly 30,451 telephone calls in December 2024 and 29,510 in January 2025, and that the center met a 90 percent answer-rate standard for 9-1-1 calls in both months.

Lester Mitchell delivered the public-safety report, saying December’s total telephone calls were 30,451, with 7,470 calls received via 9-1-1, and January’s total calls were 29,510, with 6,940 received via 9-1-1. Mitchell reported the RECC answered 90 percent of 9-1-1 calls within 15 seconds for both months.

The RECC staffing report showed a current vacancy rate of 30.4 percent. Director Lujan reported the center hired three emergency communications specialists — Alyssa Duran, Sol Gonzales and Brianna Hernandez — and that when they begin their orientation and in-house training this month the vacancy rate will drop to 23.9 percent. Lujan described the local training sequence: county orientation, fingerprinting, PS telecommunicator basic academy enrollment, and several weeks of in-house CAD, NCIC and agency-specific training with ride-alongs.

Board members discussed recruitment and retention strategies. Chief Jimenez and others asked about use of recruitment bonuses and state retention funds; Director Lujan confirmed RECC was included in a recent law enforcement retention fund application and that departments could list RECC staff when applying for retention funds. Pay ranges cited in the meeting packet were: ECS2 starting at $27.34 per hour, ECS3 starting at $30.34 per hour and team leader at $34.84 per hour.

The board emphasized filling existing vacancies as a priority in the upcoming budget cycle and said phased hiring to reach a minimum operational staffing level should be budgeted in FY26.","The RECC reported answering 90% of 911 calls within 15 seconds in December 2024 and January 2025, while continuing to operate with a significant vacancy rate; three new hires will reduce the vacancy rate to 23.9 percent when they start.",{"_33":88,"_35":36,"_37":38,"_39":89,"_41":90,"_43":91,"_45":92,"_47":93,"_49":94,"_51":95,"_53":96,"_55":56,"_57":58,"_59":97,"_61":62,"_63":64,"_65":98,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6317025,"RECC board appoints technology subcommittee members, including Lieutenant McCourt and James Reeder",196,684000,880000,"/Search/View?dp=1&key=2375107-83f4e95908ceeeac538e4ff6a195c0a5&start=684&end=880","https://assets.pipeline.soar.com/2375107-83f4e95908ceeeac538e4ff6a195c0a5/thumbnail_684000.jpg","/articles/6317025/Santa-Fe-County/New-Mexico/RECC-board-appoints-technology-subcommittee-members-including-Lieutenant-McCourt-and-James-Reeder","https://secure.pipeline.soar.com/6317025-442193cc0d9479c8fd8f14dc0c5bf42f/orig.mp4?Expires=1771002738&Signature=Gj801QkhXBsQvVHG502jnTh6WzUba~HgfHej-cTahRgiSkQR6ID83MKD6t4IQDjfgMNpOEvtC7EkmjUU4HlNlPM-oIM6us-VrdxLpRXDjHdYVI85SEKYIkOt3piu4XoFo294PwHR3tAVD0pWdL7sJXJNljtXbc88ByVE4o9TbO1lQaXewGMsPip-49IDHAvgoBzqJGsnTrifO1jzULQqU5NMbndTx43ySPrzljtn7BHl6V9L57XMyJVeJaPRg6AbZuCQDR1CgRb0RTRU1VFUjmhosnxbHPRFgxc3XjDP8jinrIES7hqSu-lecqw-hsQLr7N3wthLVITna0g6ibw2Zg__&Key-Pair-Id=KUT5TJCACFTXG","The Santa Fe RECC Board on Thursday appointed members to a technology subcommittee that will advise on systems, integrations and capital IT purchases.

The board confirmed the following members or representatives during the meeting: Lieutenant McCourt (Santa Fe Police Department) as the law-enforcement representative; Deputy Chief Nestor Garcia as the county fire representative; James Reeder as the Town of Edgewood IT representative; and Eric Wheeler as the RACC board member serving on the subcommittee. The city’s technology staff representative, Eric Candelaria, was confirmed earlier by the interim city manager and by email to the RECC director.

Board members moved and seconded naming each person and voted in favor of each appointment; the motions passed without recorded opposition. Director Lujan said the subcommittee roster had been adjusted to reflect requests made at the prior meeting and that the committee will include a mix of technology and operational representatives from city, county, town and regional stakeholders.

The subcommittee will review technology requests in the FY26 budget packet and will be the forum to vet integration, procurement and interoperability questions raised in the Federal Engineering technical review.","The board named representatives from law enforcement, fire, Edgewood IT and an at-large RACC member to the technology subcommittee; appointments were made by motion and approved unanimously.",{"_33":100,"_35":36,"_37":38,"_39":101,"_41":102,"_43":103,"_45":104,"_47":105,"_49":106,"_51":107,"_53":108,"_55":56,"_57":58,"_59":109,"_61":62,"_63":64,"_65":110,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6317030,"Consultant recommends 20 additional telecommunicators and new operations assistant in RECC staffing study",506,3180000,3686000,"/Search/View?dp=1&key=2375107-83f4e95908ceeeac538e4ff6a195c0a5&start=3180&end=3686","https://assets.pipeline.soar.com/2375107-83f4e95908ceeeac538e4ff6a195c0a5/thumbnail_3180000.jpg","/articles/6317030/Santa-Fe-County/New-Mexico/Consultant-recommends-20-additional-telecommunicators-and-new-operations-assistant-in-RECC-staffing-study","https://secure.pipeline.soar.com/6317030-c085fec1ffe95eae01eadb6e6509284e/orig.mp4?Expires=1771002738&Signature=QRZtiQhMKYTIc8l1kq4oy05Em2Hs8rrcnPjlpUJ3wgby2mB-yfcQlUK1gEJfSPbVlSjBP4JSRLWMg1kcVgPMPbCpLuFkpcm14lw7xY9YwA-7EKzgpP1FjT~DVvOoi6T8uzv6rbrd9QUHS74wxd3EkODaTGHhnZk5L2WJHo-NVPQnRLUtGvoqu~mkHchpvE-TCrdYN2XlNIB1-SYy58hk95XHUvMeic9GAMg8-OngfssHLN2CwehHf5uDPlMbS5VikD-R9P8J-Ke0Izw97f1eSSTURspBjME5Yw820o8whOGQ4ZEeH0G1cymzgaaLMASJOu3xUDhBerrlKL6ghbRKjg__&Key-Pair-Id=KUT5TJCACFTXG","Federal Engineering presented a two-phase evaluation of the Santa Fe Regional Emergency Communications Center on Thursday, outlining operational and technical recommendations designed to reduce call-answer delays and improve redundancy.

Eric Perry of Federal Engineering summarized phase 2 (staffing and operations) and phase 3 (technical review). Perry told the board the firm’s analysis indicates the RECC needs an additional 20 telecommunicators and a new dispatch operations assistant (an operations coordinator) to stabilize staffing, provide coverage for breaks and training, and reduce reliance on forced overtime. Perry described a three-tier staffing plan that phases hiring from a minimum to operational and then optimal staffing level, and he said moving toward dedicated call takers and clearer division of call‑taking and dispatch duties would improve performance.

The consultant flagged several technical items in phase 3: replacement of aging server hosts to standardize hardware and ensure seamless failover with the disaster‑recovery host; consideration of a CAD replacement path and hiring a consultant to guide requirements and selection; and adoption of RapidSOS Unite for live transcription, multimedia sharing and AI-assisted alarm processing. Perry said the existing Central Square (1Solution) CAD is serviceable but nearing capacity for the center’s growing workload and that careful planning and vendor coordination will be required for upgrades.

Board members and Director Lujan discussed timelines and procurement. Manager Schaffer recommended budgeting for near-term steps to reach “minimum” staffing in the next fiscal cycle and noted staffing increases will be phased as part of future budgets. Several public safety chiefs raised integration concerns, noting Santa Fe Police is pursuing other vendor systems (Axon, Mark43) and asking that integration compatibility be considered in any CAD procurement.

Perry and the RECC leadership said they will provide detailed recommendations in the written report and that the board should review the full packet for the technical appendices. The presentation closed with the board asking staff to prioritize filling current vacancies and to consider a consultant-led procurement process if the board wishes to pursue a CAD replacement or major system integration project.","Federal Engineering presented phase 2 of a two-part evaluation recommending an additional 20 telecommunicators, a dispatch operations assistant, and technical upgrades including RapidSOS and a CAD/server modernization plan.",{"_33":112,"_35":36,"_37":38,"_39":113,"_41":114,"_43":115,"_45":116,"_47":117,"_49":118,"_51":119,"_53":120,"_55":56,"_57":58,"_59":121,"_61":62,"_63":64,"_65":122,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6317036,"Santa Fe RECC board approves recommended FY26 budget, $2.69M in capital requests",1906,1254000,3160000,"/Search/View?dp=1&key=2375107-83f4e95908ceeeac538e4ff6a195c0a5&start=1254&end=3160","https://assets.pipeline.soar.com/2375107-83f4e95908ceeeac538e4ff6a195c0a5/thumbnail_1254000.jpg","/articles/6317036/Santa-Fe-County/New-Mexico/Santa-Fe-RECC-board-approves-recommended-FY26-budget-269M-in-capital-requests","https://secure.pipeline.soar.com/6317036-0580e3447975e648fa6e1559fa9dc6f1/orig.mp4?Expires=1771002738&Signature=Ff0YM0yf9OYBRI5eFxsfWyX9xQUWtq5MsXFVxn7Ys7baQCT93r1oFOlZ4cy34b-J4SeOwT4caFnXL2pov6TTznJ05ZOSl~wdzOorXxUWA3wLGBELUD7fGexZ4hjjflngLf4kpO-UP1-HGvjlIQ9TT4YhPiFMq5tDy~G0zI7BUrLDDBSrFJA~jBU7P~zufDXwdlIruLPUrjgwHA0Bkuq54Fz~GKqZVqpo5XSgFF0S0~mWpwxMSeGjzpfri6WeFqEugnPjY4RDbl9riss31i6gZQ1v9WXuhgKs0hO311n0qMa7jUEieP3UWUXQQxsJ3OS7pjCyslUQgxxYNSubtNr0QA__&Key-Pair-Id=KUT5TJCACFTXG","The Santa Fe Regional Emergency Communications Center Board of Directors on Thursday, February 2025 approved a recommended fiscal year 2026 operating and capital budget and agreed to forward the recommendation to the member jurisdictions for final action.

The recommendation approved by the board calls for a RECC FY26 budget totaling $7,537,092 and capital requests with a combined total of $2,690,115. Director Lujan read the proposed distributions for capital contributions: $1,185,383 requested from the City of Santa Fe, $20,000 from the Town of Edgewood and $1,492,733 from Santa Fe County, with the three jurisdictions together requested to share total capital costs of $2,690,115.

Why it matters: the RECC budget covers core 9-1-1 operations, capital replacements and software/hardware renewals for the countywide communications center. The RECC joint powers agreement requires the board to review and forward an annual operating and capital budget to the member governments before March 1.

Board discussion focused on major capital items and the timing of jurisdictional approvals. Director Lujan described the largest capital requests: a primary CAD server upgrade and matching disaster-recovery hardware, a Motorola MCC 7,500E server and six laptops to enable remote dispatch capability, RapidSOS Unite subscription and related multimedia/AI call-handling features, replacement of aging dispatch chairs and dispatch computers, a vehicle to transport redundant equipment, and a gated parking area for staff. Lujan said RapidSOS Unite would add live transcription, AI alarm processing for some nonemergency lines and multimedia sharing for responders, and described the primary server replacement as necessary because existing host hardware is nearly seven years old and creates compatibility problems with newer disaster‑recovery hosts.

Several board members stressed that approval by the RECC board is a recommendation only and that each member government must ultimately approve spending through its own budget process. County Manager Schaffer told the board that the county will treat the RECC recommendation as a request the county will consider in its budgeting process and that the board of county commissioners will make the final county funding decision.

Director Lujan and board members also discussed timing: the JPA requires submission to member governments before March 1; several members said the RECC could schedule a special meeting if jurisdictions needed more time to review the package.

The board voted to approve the recommended FY26 budget and contributions. The motion passed with all members present voting in favor. The board directed staff to forward the recommendation and accompanying attachments (fund summary, revenue detail, capital requests and line-item detail) to each member jurisdiction for their budget processes.","The Santa Fe Regional Emergency Communications Center Board approved a recommended FY26 operating and capital budget to forward to member governments; board members emphasized that final payments require each jurisdiction's separate budget approval.","actionData","errors"]

Article not found

RECC board adopts bimonthly 2025 meeting schedule

RECC reports 90% 911 answer rate in December and January; vacancy rate at 30.4%

RECC board appoints technology subcommittee members, including Lieutenant McCourt and James Reeder

Consultant recommends 20 additional telecommunicators and new operations assistant in RECC staffing study

Santa Fe RECC board approves recommended FY26 budget, $2.69M in capital requests