Governor's new consumer protection bill combats hidden fees and subscription traps

February 14, 2025 | 2025 Legislature CT, Connecticut


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Governor's new consumer protection bill combats hidden fees and subscription traps
On February 14, 2025, the Connecticut General Law Committee convened a public hearing to discuss several significant legislative proposals aimed at enhancing consumer protection and regulating emerging markets. Among the key topics was the governor's consumer protection bill, Senate Bill 1248, which seeks to address deceptive advertising practices, particularly concerning "junk fees" and auto-renewal subscriptions.

The bill aims to foster transparency in consumer transactions by mandating that companies clearly disclose all costs associated with their services upfront. This initiative builds on recent Federal Trade Commission guidelines that emphasize the importance of straightforward cancellation processes for subscription services. The proposed legislation would require businesses to provide accessible means for consumers to cancel subscriptions, including a dedicated phone line for cancellations, thereby alleviating the frustrations many face when trying to opt-out of unwanted services.

During the hearing, committee members expressed support for the bill, highlighting its potential to bolster consumer confidence in the marketplace. Representative Turco raised concerns about the implications for assisted living facilities that currently serve alcohol, prompting a discussion on how the new regulations would enhance service flexibility while ensuring safety.

Another significant topic was the regulation of THC-infused beverages, particularly the requirement for child-resistant packaging. The Liquor Control Director, Caitlin Anderson, explained that this measure aims to prevent accidental ingestion by children, addressing public health concerns associated with the growing popularity of these products. The committee acknowledged the balance needed between supporting emerging businesses and ensuring consumer safety.

The hearing also touched on the challenges of regulating new and potentially harmful substances entering the market, such as kratom and unregulated diet pills. Lawmakers discussed the need for a responsive regulatory framework that can adapt to rapidly changing market conditions. The proposed legislation would empower the Department of Consumer Protection to classify new substances and impose penalties on businesses that sell harmful products.

In conclusion, the discussions during the public hearing underscored the Connecticut General Law Committee's commitment to enhancing consumer protections and addressing the complexities of regulating emerging markets. As the committee continues to refine these proposals, stakeholders will be closely monitoring their potential impact on consumers and businesses alike. The next steps will involve further deliberations and potential amendments to ensure that the legislation effectively balances consumer safety with industry growth.

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Scribe from Workplace AI
Scribe from Workplace AI