Connecticut's General Law Committee convened on February 14, 2025, to discuss significant consumer protection measures aimed at enhancing transparency in the marketplace. A key focus of the meeting was Senate Bill 1248, introduced by the governor, which targets deceptive practices associated with "junk fees" and auto-renewal subscriptions.

The proposed legislation seeks to empower consumers by ensuring they are fully informed about the total costs associated with services before committing to a purchase. This initiative responds to growing concerns about misleading advertisements that attract customers with low initial prices, only to reveal hidden fees later in the transaction process. By promoting open and honest transactions, the bill aims to bolster consumer confidence in retail and service industries.

One of the standout features of the bill is its alignment with the Federal Trade Commission's recent "click to cancel" rule. This rule addresses the common frustration consumers face when trying to cancel subscriptions that were easy to sign up for but difficult to terminate. The governor's proposal includes user-friendly cancellation methods, such as providing a working phone number for customer support, allowing consumers to leave voicemails, and mandating a response within one business day. These measures are designed to simplify the cancellation process and prevent consumers from being trapped in unwanted subscriptions.

Additionally, the meeting touched on the nuances of alcohol service in assisted living facilities. Current regulations limit the days and conditions under which these facilities can serve alcohol. The proposed changes would remove some of these restrictions, allowing for greater flexibility in service.

Overall, the discussions at the General Law Committee highlight a proactive approach to consumer protection in Connecticut, aiming to create a fairer marketplace and enhance the overall experience for consumers. As the bill progresses, it is expected to have a significant impact on how businesses operate and how consumers engage with services in the state.