Senate passes consumer protection bill against ticket purchase bots in Iowa

February 11, 2025 | Senate, Legislative, Iowa


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Senate passes consumer protection bill against ticket purchase bots in Iowa
The Iowa Senate took a significant step towards consumer protection on February 11, 2025, by advancing Senate File 146, a bill aimed at combating the rampant use of ticket-buying bots that have frustrated concertgoers and event attendees alike. Senator Whitver from Polk introduced the bill, which was championed by Senator Gruenhagen, who highlighted the challenges everyday citizens face when trying to purchase tickets online.

"This bill addresses the issue of bots that flood ticket sales, making it nearly impossible for regular citizens to secure tickets," Gruenhagen stated during his opening remarks. The legislation prohibits the use of bots to purchase tickets beyond the posted limits and aims to enforce stricter regulations on ticket sales, including reporting requirements for sellers who notice violations.

The bill also grants the attorney general exclusive authority to enforce these new rules through civil action. An amendment to the bill clarified that as long as a ticket is not obtained through illegal means, it does not matter where it was purchased, whether from major platforms like Ticketmaster or secondary markets like StubHub.

Senator Bennett emphasized the bill's importance, particularly for fans of popular artists, stating, "This has been an issue plaguing Iowans for too long." He expressed hope that the legislation would restore fairness to ticket purchasing, which has been marred by high costs and fees due to bot interference.

As the Senate moved to finalize the bill, it was clear that this legislation could mark a turning point for Iowa consumers, potentially leveling the playing field in the often frustrating world of event ticket sales. The bill's passage is anticipated to bring relief to many Iowans eager to enjoy live entertainment without the burden of inflated prices and unfair competition from automated systems.

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Scribe from Workplace AI
Scribe from Workplace AI