Parents voice frustrations over Stop Finder app failures amid surge in sign-ups

During the recent Prince George's County Public Schools Board of Education meeting on January 16, 2025, significant concerns were raised regarding the effectiveness of the Stop Finder app, which is designed to assist parents in tracking school bus schedules. A board member highlighted that an additional 28,000 parents had signed up for the app, indicating a growing reliance on this technology. However, many parents, including the speaker, expressed frustration with its functionality.

The speaker recounted a recent experience where the app displayed a "no subscriptions available" alert, making it nearly impossible to determine bus arrival times. This uncertainty led to a chaotic situation where families had to guess when buses would arrive, likening it to "rolling a dice." Despite these challenges, the speaker noted that their children managed to catch the bus on time, but the experience underscored the need for improvements in the app's reliability.

The discussion around the Stop Finder app reflects broader concerns about transportation services within the school district. As the board continues to address these issues, the feedback from parents will be crucial in shaping future enhancements to ensure that students can rely on timely and accurate transportation information. The board's commitment to improving communication and service delivery remains a priority as they work to support families in the community.