The recent Des Moines City Council meeting highlighted the success of a pilot ferry service that operated between Seattle and the Des Moines Marina for two months, attracting significant interest from the community. The Chill Cat Express, which accommodated 65 passengers, recorded an impressive 15,000 unique visitors during its operation, indicating a strong demand for water transportation in the region.
The data collected from passengers revealed that nearly 70% expressed a desire for the ferry service to become a permanent, year-round option. This feedback underscores the potential for the ferry to enhance local transportation options and boost tourism. Notably, 42% of riders used the service more than once, suggesting that the ferry quickly became a favored mode of travel. The service saw increased ridership towards the end of its operation, indicating growing word-of-mouth promotion among users.
Interestingly, while 31% of passengers hailed from Des Moines, a substantial 51% came from outside the immediate area, showcasing the ferry's appeal as a regional asset. However, the service faced limitations due to vessel size and crew availability, which restricted the number of passengers that could be accommodated.
Financially, the pilot project incurred a net operating cost of $296,000, but it successfully generated $1.285 million in grant revenues for the city, demonstrating its potential for economic benefit. The council's discussions emphasized the importance of exploring options for expanding ferry services to meet community needs and capitalize on the demonstrated interest.
As the city looks to the future, the insights gained from this pilot program may guide decisions on transportation infrastructure and community development, aligning with broader goals of enhancing connectivity and accessibility for residents and visitors alike.