The San Antonio Audit and Accountability Committee convened on January 14, 2025, to discuss the findings of the city auditor's report on the Neighborhood and Housing Services Department (NHSD) home improvement programs. The meeting highlighted significant concerns regarding the management of these programs.

Abigail Estevez, the audit manager, presented the results of the audit, which aimed to assess whether the NHSD's home improvement programs were being managed according to established internal policies and procedures. The audit reviewed three specific programs: major repair, minor repair, and the Under 1 Roof program. It also evaluated projects managed directly by NHSD and those handled by third-party contractors.

The audit concluded that the home improvement programs were not managed in accordance with NHSD's internal policies. This finding raises important questions about the effectiveness and oversight of these programs, which are designed to assist residents with necessary home repairs.

The committee's discussion underscored the need for improved accountability and adherence to policies within the NHSD to ensure that resources are utilized effectively and that residents receive the support they need. The implications of these findings could lead to further scrutiny and potential reforms in how home improvement programs are administered in San Antonio.