During a recent government meeting, significant concerns were raised regarding the actions of Mister Schmidt, who has been criticized for his lack of transparency and accountability in dealings with the McDade family. Officials noted that Schmidt was unable to provide any substantial testimony or rationale for his decisions made in October and January, which have been deemed detrimental to customer service standards.
The meeting highlighted that Schmidt's failure to communicate effectively with both Mister Claibor and Mister Coggs has resulted in a breach of trust not only with the McDades but also with the city of Milwaukee. The officials expressed disappointment, stating that Schmidt's actions have not only let down the affected family but have also reflected poorly on the department and the city as a whole.
As the discussion unfolded, it became clear that the implications of Schmidt's decisions extend beyond individual cases, raising questions about the overall effectiveness of customer service protocols within the department. The meeting concluded with a call for greater accountability and improved communication strategies to prevent similar issues in the future.