During a recent government meeting, officials discussed significant updates regarding the Encore service and maintenance plan, prompted by a series of power outages affecting the community. The discussion highlighted concerns over the reliability of power delivery in areas serviced by Encore, particularly following a troubling increase in outages that were not weather-related.

The city representative noted that after observing a pattern of outages, they initiated meetings with Encore representatives to address the issues. These discussions led to the development of a proactive maintenance plan aimed at improving service reliability. The plan shifts from a reactive approach—waiting for equipment to fail before making repairs—to a more systematic maintenance strategy that includes regular audits and equipment replacements.

The representative expressed optimism about the changes, stating that while outages cannot be entirely eliminated, the new measures should significantly reduce their frequency. Approximately two-thirds of the residential areas in the colony are serviced by Encore, making these improvements crucial for local residents.

Additionally, the meeting addressed the issue of non-functioning streetlights. A comprehensive list of outages was compiled, and Encore is now transitioning to LED lighting, which is expected to enhance visibility and reduce maintenance needs. The council was asked to approve this transition, ensuring that the city continues to improve its infrastructure.

Overall, the discussions underscored a commitment to enhancing service quality and responsiveness from Encore, with officials expressing hope for a more reliable power supply in the future.