During a recent government meeting, community members expressed concerns about public safety and the need for effective leadership within the Holyoke Police Department. Alan Fletcher, a former officer with over 43 years of service, emphasized the importance of having a police chief who can strategically plan for the future and foster community trust. He noted that while the department has strong captains and sergeants, the chief's role is crucial in ensuring cohesive operations and forward-thinking initiatives.

Fletcher highlighted the necessity for improved communication between the police department and the community. He suggested that current Chief Cruz and the mayor could engage with residents through a show on Holyoke Media, enhancing transparency and accessibility. He also proposed utilizing the city’s gas and electric bill newsletters to disseminate important information, as these are widely received by residents.

The discussions underscored a collective desire for a police chief who not only supports the community but also listens to its needs, aiming to change the perception of Holyoke as a safe and welcoming place to live. The meeting reflected a commitment from both community members and officials to work collaboratively towards these goals.